1. Introduction

  • This Legal & Privacy Policy governs your use of the website and services provided by Al Biruni Home Health (“we”, “our”, or “us”). By accessing or using this website, you agree to be bound by this policy.

2. Scope of Services

  • Al Biruni Home Health provides home healthcare and teleconsultation services through licensed professionals within the United Arab Emirates. Services provided are not intended for emergencies or critical care. Always seek immediate help from hospital emergency services in such cases.

3. Data Collection

  • We may collect the following types of information through this website or associated services:
  • Personal identification details (name, phone number, email)
  • Medical information voluntarily shared during booking or consultation
  • Location and service preferences
  • Interaction data via forms, chat, or support queries

4. Use of Collected Information

  • Your data is used to:
  • Provide medical services and customer support
  • Book appointments and communicate with you
  • Ensure service quality and compliance with UAE health regulations
  • Improve website functionality and user experience
  • We do not sell or share your data with third parties, except where required by law or regulatory authorities.

5. Teleconsultation & Consent

  • By using our teleconsultation platform, you acknowledge and consent that:
  • You are seeking advice for non-emergency medical concerns
  • Your session will not be audio/video recorded
  • A summary of the consultation will be documented for clinical purposes
  • You may be contacted for follow-up or feedback

6. Cookies & Tracking

  • This site may use cookies to enhance your browsing experience. These may include session cookies, analytics cookies (Google Analytics, etc.), or functionality cookies. You may disable cookies in your browser settings if preferred.

7. Limitation of Liability

  • Al Biruni Home Health is not liable for any direct or indirect damages arising from:
  • Misuse of the website
  • Delay in medical attention due to user inaction
  • Inaccurate or incomplete data provided by the user
  • All services are provided on an “as available” basis.

8. Third-Party Links

  • Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

  • We may update this Legal & Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact